Later, Tom Verrilli, the chief operating officer of Twitch, explained the situation on Twitter by stating that the browser limitations are simply a temporary countermeasure to hate-crime botnets. Then, Twitch Support addressed the issue by requesting that customers log in using the most recent versions of the three supported web browsers and made the announcement that a help article addressing problem-solving is “coming soon.” Users began having problems logging onto the service, which is where the problems started. We have a help article to help troubleshoot this coming soon! □ Seeing an error when logging in? Be sure you are using a supported web browser (Chrome, Firefox, or Edge), and your browser is fully updated! However, no context was given in the notification. The restrictions appear to be temporary and have been imposed on alternative browsers so that Twitch can identify and remove access points being used to generate large numbers of bot accounts. Following the service’s announcement that Chrome, Edge, and Firefox are currently the only web browsers officially supported by the well-known streaming platform, poor communication from Twitch has caused uncertainty.
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